Very disappointed!

I am an existing MTN client- decided to take up another contract with them as I needed to get my daughter a phone for her birthday. Went to their Cavendish branch on Thursday and was told approval should take less than 24 hours and the SA would call me. 24 hours later with no call I went back again and was told application is still pending- up till today I am still waiting without the intended present I had planned for my daughter! How ridiculous that a vetting process for an existing customer should take days on end!<br> <br> VERY DISAPPOINTED!!! EXTREMELY BAD CUSTOMER SERVICE!!!