MM
MATODZI M
1 reviews | Active since Apr 2015
03 Aug 2015, 07:55
very disappointed
Why is it that mtn is still billing me when all of my phones are on prepaid???? So sick and tired of mtn right now. Stop debiting unnecessarily. Be sure to cancel the debit that u hv on my account 'cause I am going to reverse the payment.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
14 Aug 2015, 15:39Hello bree665,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that all your numbers have been migrated to prepaid. A billing query has been logged for the late cancellation,REQ:*** and REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that all your numbers have been migrated to prepaid. A billing query has been logged for the late cancellation,REQ:*** and REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply14 Aug 2015, 15:39
Official
Hello bree665,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that all your numbers have been migrated to prepaid. A billing query has been logged for the late cancellation,REQ:*** and REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that all your numbers have been migrated to prepaid. A billing query has been logged for the late cancellation,REQ:*** and REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,