SS
Samir S

1 reviews | Active since May 2017

17 May 2017, 16:04

Very disappointed

<p>MTN has still not sorted out my problem. They gave me a call after I posted on HelloPeter and promised to sort it out on Friday and Monday at the latest but still nothing.</p> <p>Very disappointed</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply17 May 2017, 23:02
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly note the below response from sibusiso ngwenya:

Good day

Please note that credits has been passed today.

I have spoke to the client and sincerely apologized

Kind Regards,

Sibusiso Ngwenya

Customer Service Representative

***

Best regards,

SS
Samir S's update18 May 2017, 09:36
Reviewer Update

No one has gotten back to me. I am still waiting for feed back and a conclusion to this whole issue.

Sibusiso, please call me. You have my number.