VERY BAD SERVICE - ***

Good day.<br> This contract is in my husbands name - EA Snyman. For almost 3 months now I cannot makes ANY calls. We went in to MTN canal walk 3 times. I have been in email contact with MTN for longer than a month. I have called in to the call centre time after time. THIS IS PATHETIC. I can receive calls, I can sms, whatsapp and use the internet, but I cannot call out - always CALL FAILED. This has not been resolved and when I called in today again with a reference number that they gave ME (not my husband) on the 7th of October the lady REFUSED to assist me as my husband must call in (AMY). I am pregnant - if anything happens when I am alone, I cannot call anybody. NOBODY at MTN is willing to assist. Every time they say the issue is resolved, but it is not. We are tired of paying a massive bill every month and I cannot use the phone to make calls. This is very bad service. I have this issue from about august / beginning september. And how can one person take my call and the next refuses? My husband cant always call in, but he was with me every time we went into the branches. I feel I must be refunded if this is not sorted ASAP...