AM
Albertina M

1 reviews | Active since Jan 2016

01 Jun 2016, 12:57

VERY BAD SERVICE!!!! NO SERVICE

<p>Very BAD service. MTN Insurance does not even answer their phone</p> <p> Tried to get hold of them. Waited about 45 minutes on phone. NO ANSWER!! E-Mail sent to them</p> <p> NO RESPONSE!!</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply02 Jun 2016, 19:21
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

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