1 reviews | Active since May 2019
VERY BAD SERVICE FROM MTN & NO HUMANS TO TALK TO ANYMORE WHEN YOU HAVE A PROBLEM
MTN has become a most useless service provider I have contacted them several times since a year ago on facebook to advise them that there is a terrible problem with their MTN reception in the Orange Grove area where it has literally been off 90 percent of the day with no network and you cannot receive calls or sms but as as soon as you move a few roads up the road in your car to Norwood all the smses start pouring in and the network is working. Now tonight I have battled for 2 hours trying to share my existing data while I am at work with my son at home. I have phoned 135 10 times and there is no longer an operator that you can speak to assist you and guide you through sharing data, it is on on Me2U, although I have even gone on the MTN app and added my son, he cannot receive the data to his MTN number. It has been a waste of hours trying to sort this problem out alone. I have used MTN for the 30 years, and it has become useless. I see other people giving bad reviews about you MTN and the fact that you no longer have a call centre with a person to help the public and complaining that 135 has no service from one of your representatives to assist us. Shape up or Ship out MTN you are making customers detest you. NOW THE DATA I PURCHASED FOR MY SON TO SHARE EXPIRES AT MIDNIGHT AND STILL THE DATA HAS NOT BEEN SHARED. VERY ANGRY ABOUT YOUR BAD SERVICE.
