Very bad service from MTN Atterbury

We have been doing business with MTN Atterbury for just over four years now. Currently have two cellphones and a internet contract through them. So on 01 August we upgraded to the Samsung S6, and decided to also get a laptop. Took the Acer Aspire contract on 1gig. Firstly we spend the whole morning trying to get it sorted out, I had to leave later on for a appointment and my wife went back to finish all the paperwork, as there is only one person available to help customers. Saw some people who waited after us who just walked out. <br> <br> But we got the phones, and they said they will contact us when the laptop is available for collection. Its now 4 weeks, and still no laptop! I went there last week thursday, and spoke to the lady, who said they cant get stock, and are waiting for HQ, and they have another customer who app**** on 20 July who also did not get his laptop yet. Four weeks for a laptop!! This is ridiculous! Also we dont even get any feedback or phone calls to tell us whats happening. I need my laptop. MTN, I am sorry to say that if this is how much you care for your customers, I will be moving to another Provider. I await your timely feedback, or I will be moving on.