1 reviews | Active since May 2016
Very BAD service from MTN
<p>The helpline facility of MTN is the worst that I ever encountered. It is impossible to reach a consultant. The automatic options that customers are given are simply rediculous. And then the line goes dead! MTN does not deserve a place in our communication industry. </p>
Good Day alfonsoniemand,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Please note that without your ID number, Cell phone number in question or MTN account number we are unable to access the account in question and as a result we are unable to assist. Please provide us with these details and a brief a brief description of your query.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards,
Zukiswa
REQ:***
Good Day alfonsoniemand,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Please note that without your ID number, Cell phone number in question or MTN account number we are unable to access the account in question and as a result we are unable to assist. Please provide us with these details and a brief a brief description of your query.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards,
Zukiswa
REQ:***