1 reviews | Active since Aug 2014
VERY BAD SERVICE!!
<p>I gave MTN a chance and stayed with them after considering a move to another network, that was last week. Guess what!! I now am treated like a stranger after I have been loyal for years to them. I can't do a ****** migration with their call centre going back and forth between retentions and customer care!! Telling me different stories and now my call was dropped!!!</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we have evaluated your account and picked up that the request no:REQ:*** have been logged with our billing department to have your contract migrated to DATA5G.
warm regards
mike
Complaints Management Team
Reference Number: ***1
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we have evaluated your account and picked up that the request no:REQ:*** have been logged with our billing department to have your contract migrated to DATA5G.
warm regards
mike
Complaints Management Team
Reference Number: ***1