Very bad service !!!!!

<p>We asked for statements on 13 october 2016 and today it is 26 October 2016 and still did not receive any statement... I phoned about 10 times after that, and everytime they have another excuse and are very rude and doesn't help at all. I NEED THESE STATEMENTS FOR TAX PURPOSES URGENTLY,K I HAVE NO TIME TO WAIST!</p> <p> </p> <p>I need it to be send to my Personal assistant as she is processing all my tax returns. I gave all her info more than 3 times to MTn and still nothing. Today she phones in again and the excuse is ... we have system problems... WHEN CAN WE RECEIVE THE STATEMENTS. I am a client with MTN now since 2013 and I had 6 Contracts with them and 3 still running. Is this how MTN treats a good paying client??? MTN's service is very poor and on Low Standards.</p> <p> </p>