Very bad service
<p>I was offered a special deal 3 weeks ago for two Lumia 435. The phones were never delivered. I the called MTN to cancel the deal but the lady(manager) who was assisting me hung up on me while I was requesting the deal to be canceled. She then said I must cancel with the delivery company when ever they decide to come deliver the phone. I then asked her to contact the delivery company as I never received their contact details then she just droped the call. I will never consider MTN if there is such bad service.</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly note that the matter has been escalated to the relevant functional unit for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly note that the matter has been escalated to the relevant functional unit for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********