KC
KA C

1 reviews | Active since Nov 2015

12 Nov 2015, 18:57

Very BAD service

I went for an upgrade the first of this month and the lady at the shop told me that she must order the product for me and it will be there the Thursday. I went the Thursday then they told me next week Tuesday so i left then the Tuesday i was there and they told me again Thursday... I was so angry i just left. Don't they follow up on orders to satisfy the clients... If they could've given me a reason i would of understand but i didn't get any reason why the product was not there yet after twelve day's.

0
Replies (1)
MTN South Africa
MTN South Africa's reply15 Nov 2015, 14:34
Official
Hello Kurtcar11,

Thank you for post.

We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Kindly note that availability of stock is subject to demand within every region and it varies from store to store

As per conversation we do indeed share your disappointment in this regard; however we look forward to updated communication from our marketing team on the expected delivery time

Regards
Rosetta
REQ:***