1 reviews | Active since Oct 2012
Very bad service!!
Why is it so difficult for ur store sales ppl to pick up the phone n contact customers with feedback? Ul want the business but can't give good service. I submitted an email complaint to [Email Removed] last week n still haven't received a response! There isn't even email addresses to complain I guess MTN won't manage to handle the influx of complaints so u jus Dnt give out your email add for complaints?? That's jus one issue no ****** feedback or response I cnt kp wastin my time n effort sorting things u pay ur staff to do! U should pay me the commission on my contract since I did all the work anyway!! N since Saturday mornin still not ported to MTN, is this MTN way of saying don't port MTN is ****? Cz I really am starting to believe that.
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that we have tried calling you without any luck.
The matter has been escalated to the relevant department for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that we have tried calling you without any luck.
The matter has been escalated to the relevant department for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***