ZK
Zodwa K
1 reviews | Active since Jul 2015
09 Jul 2015, 10:44
very bad service
im so irate with bad service we get from Mtn , I hv a phone contact with them for 339.00 monthly.on the 30th of june the said amount was deducted on my bank account. now today at 9am I get a message reminding me that I did not pay.i will not waste my time sending statements or calling them regaring this issue.what im saying is someone must just do yheir job and stop irritating me or else I will move to cell c who seem to know their srory.industrial actoon or not ,that does not give tjem the right to harrass me with .
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MTN South Africa's replyOfficial
24 Jul 2015, 10:13Hello makhanyile05,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised the payment of R349.00 was received on the 30th of June 2015 and your account is up to date.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised the payment of R349.00 was received on the 30th of June 2015 and your account is up to date.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply24 Jul 2015, 10:13
Official
Hello makhanyile05,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised the payment of R349.00 was received on the 30th of June 2015 and your account is up to date.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised the payment of R349.00 was received on the 30th of June 2015 and your account is up to date.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***