Very Bad service

Good Day,

I've been requesting assistance on my number that hasn't been receiving calls and SMS's since I ported my number to contract, This issue has been ongoing since 01/06/2021, I've explained that I work from home, my clients have been emailing me that my number doesn't exist on the MTN network. I've requested that they reverse the port since it's affecting my work but that request has been declined. I need my number back with or without your contract. give my number back to me.

Regards Nadia