CN
Crai-Neil Nel
1 reviews | Active since Aug 2013
19 Jun 2015, 14:00
Very bad- NO SERVICE
I've been trying to cancel my contract for 3 months now. I phoned in multiple times with no service. holding on for half an hour at a time. the one time I got through they told me I need to go to a branch to cancel my contract. at the branch they told me that I need to phone 808 to cancel my contract because I got the contract online. then I phoned again for few times were I got no service once again.<br> this is unacceptable and I will never get a contract from mtn ever again!!!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
23 Jun 2015, 09:29Hello Crai-Neil,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that the number has been cancelled as per your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that the number has been cancelled as per your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
MTN South Africa's reply23 Jun 2015, 09:29
Official
Hello Crai-Neil,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that the number has been cancelled as per your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that the number has been cancelled as per your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***