FD
Fawaaz D
1 reviews | Active since Jun 2019
07 Jul 2020, 13:44
Very bad customer service
How the F* do you have a customer service line but do not give people (YOUR OWN LOYAL CUSTOMERS) the option to get through to a service agent! How ****ty of you MTN. I had to go through all your tedious and unneccesary voice prompts only to find out that there is no option to speak with a service agent!
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Fawaaz D's updateReviewer Update
09 Jul 2020, 10:51Why can I not get to agent using the voice prompts? Why let me go through all those tedious voice prompts only to find out that theres no option to speak to a service agent?
Or why is there not a direct line to call a service agent instead of go through all those prompts which I do not want to go through
Or why is there not a direct line to call a service agent instead of go through all those prompts which I do not want to go through
FD
Fawaaz D's update09 Jul 2020, 10:51
Reviewer Update
Why can I not get to agent using the voice prompts? Why let me go through all those tedious voice prompts only to find out that theres no option to speak to a service agent?
Or why is there not a direct line to call a service agent instead of go through all those prompts which I do not want to go through
Or why is there not a direct line to call a service agent instead of go through all those prompts which I do not want to go through