VERY BAD CUSTOMER SERVICE

I would like to urgently file a complaint to MTN for neglecting this request for over a month now!!

I have gone out of my way to reach out, by exstra expenses out of my own pocket to try to communicate through various ways!

Contacting customer care...no help, emailing NOTHING!

Getting into my car and DRIVING multiple times to the nearest mtn branch and not even the staff can help me!

I am extremely frustrated as the device I received for my upgrade collected and taken back to the warehouse as I didn't want to continue with the contract and I still haven't received confirmation or feedback that my contract has been voided!

I do not appreciate the way MTN treats their customers this way and the lack of no communication is extremely UNPROFESSIONAL!

I was told multiple times I will have received a phone call regarding this matter but I still haven't heard a peep.

They exspect me to pay my debit orders but I don't know now what I am paying for as my old contract has now been cancelled without any communication or feedback