Very Bad Customer Service
<p>I'm very dissapointed with MTN Centruin mall. I app**** for 2 new contracts on Wednesday 14th December, it's the 17th today and they still have'nt call me back, after visiting the store numerous times only to be rejected and send away empty handed. We are leaving for the holidays and time is running out.</p> <p>But MTN don't care, they've never carred about customer service because they have none!</p> <p>Empty promises is all i get, tomorrow is the only word the sales people have, come tomorrow and the same word only to repeated.... tomorrow!!!!!!</p> <p>After being a loyal MTN supporter and customer for many years, i think its time i move my business somewhere else!!</p> <p>Useless Company ever!!!!</p> <p> </p> <p> </p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We have noted that the request for a credit override was done, the application for the 2 additional lines was recaptured on 2016-12-18 and the lines were activated 2016-12-18.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We have noted that the request for a credit override was done, the application for the 2 additional lines was recaptured on 2016-12-18 and the lines were activated 2016-12-18.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you
Thank you
