AB
Anthonie B
1 reviews | Active since Mar 2012
02 Mar 2015, 15:10
Very bad attitude
Hi there,<br> <br> I went to the MTN store in Foutains Mall, Jeffreysbay and was helped by Michael.<br> <br> He never smiled and didn't even answer my questions properly, further more he had a very bad attitude with me as well as another customer in the store at that time.<br> <br> It's not what you say, but how you say it,<br> <br> hope you can follow this up,
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Replies (1)
MTN South Africa's replyOfficial
09 Mar 2015, 16:31Hello anthoniebougas,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Thank you.
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Thank you.
Kagiso
REQ:***
Best regards,
MTN South Africa's reply09 Mar 2015, 16:31
Official
Hello anthoniebougas,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Thank you.
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Thank you.
Kagiso
REQ:***
Best regards,