Very bad and poor service

I am not pleased with the service I am getting from MTN I have sent emails and did not get feed back regarding my data that I have already paid two months for but never got called the call center number *** and spoke to an agent that sounded like she just woke up the was transferred to another customer service agent by the name of Sindisa Khawala who explained everything correctly to me however I got a feel that MTN Eastgate is not doing their work properly or the MTN system is not speaking to each other as payments are made but the call centre is not seeing that then I was told that the data I paid for on the 2nd of May will only be loaded in June wich is not good customer service for me then why did I pay? I asked to speak to a supervisor and Sindiswa came back telling me the supervisor says I need to cancel my contract and they will log a ticket SLindokuhle Makhasa then explained to me that I need to wait as the ticket will be escalated

Very inconvenient and not happy at all very poor service