Very bad account management, bogus 30 Gig upgrade promotion and dissatisfactory customer service

<p>My account with MTN has two cell numbers, this account has for years been on topup. When I upgraded in August, the *********** MTN personnel decided to put the main number on topup and the other on open line without even obtaining my consent. After realising that the 073 number cannot accept airtime I called 808 and was told this error cannot be ractified before 3 months lapses.</p> <p>To make matters worse, both numbers were credited with 30 Gig of data as upgrade promotion but the bill for the 073 number came to R4800 for data in the same month. The 30 gig was not even fully utilised. I called the pathetic 808 consultants more than 10 times and non of them could resolve this issue. I have disputed this bill and I am not willing to pay MTN until this issue is resolved.</p> <p> </p> <p>I sencerely hoped that a big company like MTN would actually know what they are doing.</p> <p> </p>