Very bad
abigail-flanders:
Hi Mike Ramaboka I would like to know why am i now owing mtn again after you have said on black and white that they have fixed my account and that i am credit with R 932.09 and now two weeks later it shows i owe mtn R845.93? i am really getting tired of battling with my account mtn is giving me a very bad credit on my name and i will not accept it i have paid this account up to day and now again i must go on with the same problem again. Please sort my account out it was sorted and then its this now. When i called no one can assist me. My number is ********** 887.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
16 Aug 2018, 18:06Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
As per our telephone conversation i have sent an urgent request to legal to make contact with you and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply16 Aug 2018, 18:06
Official
Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
As per our telephone conversation i have sent an urgent request to legal to make contact with you and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,