VERY ANNOYED CLIENT

Good Day All

MTN CALL CENTRE AGENT SERVICE APPALLING I have 3 LINES with MTN, I am due for renewal and called into the call centre to discuss options on renewing 1 of them. A all centre agent by the name of SAMUEL BOLAI was the rudest ever.. Not sure how can you hire someone like him..no telephonic ethics at all, the music was blaring in the background i could hardly hear him, when i asked about it he said he could here me...I told him maybe its time to find another service provider, he said its my choice..Now i am terrible sorry after being a MTN employee for many years i know we try to keep the client happy to the best of our abilities even if it means we bend over backwards for them.. I have also been very loyal, but with service like this. I AM VERY UPSET AND WILL WAIT FOR ALL MY CONTRACTS TO END TO CANCEL ALL OF THEM...

Regards IRRITATED CLIENT Chantal