Verry Verry Verry POOR Service!!!

My mother has a account with MTN after switching from Nashua we have been only receiving problems<br> My mother has been struggling for the last 4 months now to get a billing problem sorted .<br> she has been paying for a data bundle and not receiving any data all response that we get is we will log a call and get back to you .Guess what still no help this problem is hanging for a while now and is breach of contract.<br> The second problem is that her sim also did not work today and she had to go to a MTN outlet after the response from MTN customer care was her sim is active guess what it wasn't the true story was they have staff striking and there is a delay on the work so they lie to the people and then when you go to the outlet the people also is not in the mood to help you.<br> My mother went to do a sim swap guess what news she received MAM it will cost you if you do a sim swap ,my mother then said i have sim sure the lady then stated well then you have to go to wonderboom junction meaning sorry not helping don't want to go through all the paper work <br> <br> Thank MTN for such a brilliant experiance<br> Here is my Number please contact me to resolve this Issue ***