VAS i didnt request and no help with info

I have had a MTN account for about 2 years. Biggest mistake I have EVER made with networks.<br> the internet is ALWAYS down, reception is horrible.<br> Contracts are more expensive than other networks.<br> <br> but recently they topped my dissatisfaction!<br> I NEVER use this account. but they have added a data bundle without my consent.<br> whether it was just added or the contract had increased is not my problem.<br> I always paid R199 a month and now its +R240.<br> I have requested NUMEROUS times for someone to give me info.<br> <br> this contract is due to end 21-08-2015 and I can NOT wait! what a horrible network provider.<br> <br> this account needs to be looked into and I need a history of payments etc. as I NEVER requested any VAS on this account and seriously hope I haven't paid for any in the past either!!!<br> maybe now SOMEONE from this pathetic service provider will get hold of me.<br> their numbers don't work, they don't reply to emails. you phone branches and they are rude.<br>