1 reviews | Active since Jul 2017
VANISHING AIRTIME
<p>for several times now that everytime i load airtime i can only make one call then the airtime is finished.</p> <p>i have reported the matter with mtn , they said i don't have any subscription but could not explain why the airtime gets depleted within seconds.</p> <p> </p> <p>the same thing is being experienced by my mother and my wife.</p> <p> </p> <p>i am under the impression that they might be *****ing from us customer.</p> <p> </p> <p>the customercare does not even bother to respond to my emails.</p>
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with a date and time when your last airtime was loaded so that we may investigate.
Regards,
Ishie.
Best regards,
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with a date and time when your last airtime was loaded so that we may investigate.
Regards,
Ishie.
Best regards,
thats the email i send minutes after i had no luck contacting your callcentre
Jul 14 (12 days ago)
to customercare
good afternoon
I loaded R60 airtime on my phone and when i tried to make a call airtime has vanished.
Can someone place help explain what happened here.
thats the email i send minutes after i had no luck contacting your callcentre
Jul 14 (12 days ago)
to customercare
good afternoon
I loaded R60 airtime on my phone and when i tried to make a call airtime has vanished.
Can someone place help explain what happened here.