RD
Rayisa D
1 reviews | Active since Nov 2015
12 Dec 2015, 06:38
VALIDATION REQUEST IGNORED & POOR SERVICE
On 16 Nov 15, a complaint was logged on Hellopeter, Ayana responded \ request for the invoice to be validated and for the Itemised billing to be sent is still pending with the billing department
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MTN South Africa's replyOfficial
16 Dec 2015, 15:40Hello RayisaD,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We note that request REQ:*** was resolved and URL report sent to you on the 17-11-2015 @ 04:06 PM . I have sent another request for the full URL report to be emailed to you REQ:*** kindly allow 2/72 hrs to receive the report.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We note that request REQ:*** was resolved and URL report sent to you on the 17-11-2015 @ 04:06 PM . I have sent another request for the full URL report to be emailed to you REQ:*** kindly allow 2/72 hrs to receive the report.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply16 Dec 2015, 15:40
Official
Hello RayisaD,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We note that request REQ:*** was resolved and URL report sent to you on the 17-11-2015 @ 04:06 PM . I have sent another request for the full URL report to be emailed to you REQ:*** kindly allow 2/72 hrs to receive the report.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We note that request REQ:*** was resolved and URL report sent to you on the 17-11-2015 @ 04:06 PM . I have sent another request for the full URL report to be emailed to you REQ:*** kindly allow 2/72 hrs to receive the report.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Best regards,