SP
Silvem P
1 reviews | Active since Sept 2010
16 Nov 2015, 16:22
Validation report not recieved still
Hi Nompumelelo<br> <br> I have lost track of how many times I have asked for a Validation report on my data account. This is my 5th or 6th report I am writing. My reference numbers are piling up. Money has been taken from my account over two months this year. I would like to know why, and MTN is not saying. <br> \We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you"<br> This statement is used a lot"
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MTN South Africa's replyOfficial
16 Nov 2015, 17:03Hello Silvem,
Thank you for your post.
The request has been sent to the 808 validation department to assist you urgent with the validation report.
This line is on open contract 2GB the 2GB has been used up and the Internet used further.
We have requested for the itemized billing report to be send to you as well for April and May month. This report will be send to you tomorrow.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
The request has been sent to the 808 validation department to assist you urgent with the validation report.
This line is on open contract 2GB the 2GB has been used up and the Internet used further.
We have requested for the itemized billing report to be send to you as well for April and May month. This report will be send to you tomorrow.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply16 Nov 2015, 17:03
Official
Hello Silvem,
Thank you for your post.
The request has been sent to the 808 validation department to assist you urgent with the validation report.
This line is on open contract 2GB the 2GB has been used up and the Internet used further.
We have requested for the itemized billing report to be send to you as well for April and May month. This report will be send to you tomorrow.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
The request has been sent to the 808 validation department to assist you urgent with the validation report.
This line is on open contract 2GB the 2GB has been used up and the Internet used further.
We have requested for the itemized billing report to be send to you as well for April and May month. This report will be send to you tomorrow.
Kind Regards,
Alice van der Merwe
***
Best regards,