Utterly POOR service,Final complaint done with MTN

Hello marky77,<br> <br> We are truly sorry for any inconvenience caused and for the breakdown in service experienced.<br> <br> We can confirm that the request logged with our Banking Department (REQ:***) and the payment will be allocated to the account. <br> <br> We see that you've used an incorrect reference for the payment , hence it was not allocated automatically to the account. In future please only use your MTN account number A*** (nothing in front or at the back of the account number).<br> <br> Regards<br> Tim<br> MTN Complaints Management Team: REQ:*** <br> <br> <br> The above was MTN's response to my previous complaint. This morning 12/10/2015 I get a message again..\your account has been suspended"make a payment of R310\"" and now the cell is not working. I do not owe any money to MTN except my normal payment that is due at the end of the month. Why am i getting sms's and why is the phone suspended. How long is this suppose to continue or is it normal business practice on MTN's side to harass their clients about payments that are supposedly outstanding. """