LK
Liana K

1 reviews | Active since Mar 2020

14 Apr 2020, 19:02

Utterly poor service

We have been struggling since August last year for them to get our accounts correct. Every month our accounts get cut off even though it is set debit order and every month we have to pay prescription fee when they re-instate our accounts. We have been with them many years and have 3 accounts. Totally unacceptable. This started after opening the 3rd account.

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Replies (1)
LK
Liana K's update14 Apr 2020, 20:25
Reviewer Update
Please call my husband asap on ***. He cannot get hold of anyone. If you go back on the history you will see it always was debit order and every has been in store countless times to rectify your staff errors. It's rediculous. We are considering taking the accounts away.