UTTERLY POOR RESPONSE AND FEEDBACK

I handed my Sony Xperia in on the 18th September as the glass was shattered. I was told upon handing it in I will receive a response from the repair center in about three days with a quote of the cost.<br> Two weeks later I tried to phone the Meyerton branch (phoned 6 times) but they do not answer on this no: ***. Then I sent an email to the Meyerton branch and still no response!! So I phoned the repair center and they told me the evaluation is not completed but I should know by that afternoon......STILL WAITING.<br> On Thursday the 8th of October I went to the Meyerton branch. Lizelle said she will phone her contact to give me more info. Much later she informed me that according to the repair centers system, my phone is damaged beyond repair!!! How can a glass that is shattered, and the phone still in perfect order?, be beyond repair?<br> She said is will cost more to repair the phone then to buy a new one!<br> Well.....besides that ****. it took THREE weeks to tell me this and that upon MY enquiry! I want my phone back ASAP as someone will fix it for me at the fraction of the cost. Tried to phone again but STILL no answer!!<br> <br> Please get hold of them as I need an answer.<br> <br>