UTTERLY DISGUSTING SERVICE ***

I need a simple proof of purchase from these imbeciles as I need to get my Galaxy S8 repaired under SMC.

I called MTN on 808 and spoke to 2 agents on 2 separate days who both confirmed I needed to speak to MTN Sales ********** . On 16 Sept '17 I held on the line for OVER an hour to be advised by Isaac at 13:26 that he would immediately send me the required paperwork. I am still waiting for this so called email. I called back and again after a lengthy hold I spoke to Danel who confirmed that I would have the proof of purchase within 24 hours. On asking to speak to a team leader I was advised Alsten Singh was not available and she would leave a message. I am still waiting for this phone call also.

I am, as we speak, holding the line again for now 57 minutes and after speaking to 3 different departments, I was told that I was now at cancellations... I am waiting for to be transferred to the relevant department. THIS IS DISGUSTING SERVICE!!!!

I, in the meantime, contact DSV to see if they could assist, but was also told to contact MTN (Ref: ********** 9_ ********** )

59 MINUTES AND COUNTING!!!!!!