Utterly disgusted

We app**** for a home Internet contract online, the wifi and sim card were delivered on Tuesday the 18th of May however the sim card is not activated to date. We called the call centre yesterday the 18th and they told us the sim was not activated, but they have now activated it. The WiFi's network indicator is still red, today the 20th we went into an mtn shop in the mall and they told us the sim is not activated and they are unable to help us as the contract was app**** online.

Not happy at all