UTTERLY DISGUSTED!!!!

September 2017, I took out a contract with MOBILE PLUS AND MTN. The contract was for 2 ZTE cellphones and a sim card with airtime of R55 per month. This was the contract agreement. When the first debit order went of my bank account it was for an amount of R278.99 and not the R55.00. I immediately went to Hemingways MTN in East London and was told to consult with Mobile Plus, I emailed them and they told me that a lot of their clients are experiencing similar problems and they will resolve the problem before end of January 2018. Yet end of January, amount of R521.38 was deducted of my bank account. I called MTN like Mobile plus said I should on 0831 808 and was told that I am being charged R187 for the device and R55 for the airtime, which I did not agree with when I took out this contract. The damn phone is a ZTE and if you price it in the shop, it is R599.00 cash.

I want this contract sorted out please as I have not even started using the sim card of MTN and I am being billed for it. I will not be making any further payments on this contract until this issue is resolved, and if it cannot be sorted before end of Feb 2018, I want this contract cancelled please.

Thanks Jacinta Ruiters