1 reviews | Active since Mar 2009
I'm due for an upgrade. I called each and every MTN store to confirm if they have the relevant handset available that I want and I get told by each and every one that there is no stock of the one bundled handset and they cannot proceed to give me just the one whilst I wait for the other. The upgrade option I chose was for the S8 and the J5 Pro, They all have the S8 but no one has the J5. I contacted Tygervalley (where I had to tell the sales person where on the website to go and to see the deals), he confirmed he hasn't even been on the new website to view it. He did not tell me about the second handset has to be issued and proceeded to tell me to come in and still do the upgrade (sales tactics I assume), If I got there I would have left with no handset as confirmed by the Durbanville MTN that I visited. There I was told they dont have stock and they cant issue anything until the one is also there, while stocks last. I tried calling Kuilsriver MTN after 50+ dropped calls where it doesnt answer I gave up. I called Cape gate and was also told they only have the one handset but I should come in and do the upgrade. At a higher cost than the bundle offers me. Now as South Africa's economical woes continue I make sure I get the best for my money's worth and this didnt seem feasible to me to do. One handset for more per month. I have now decided to look at Vodacom deals and may just proceed to cancel my MTN contract as a whole. Before it gets mentioned, I was also told to do the online upgrade (3 - 10 days with no guarantee that the stock would be available yet again - No thanks)
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Cell ***, expire date 2017-12-02.
We have contacted the Warehouse they confirmed that they received stock in this week for the J5 Pro. They have 2 colours black and gold.
We have sent the request to the store Regional managers for the store to order this devices to be send to the stores.
Please visit the store to order the device for you.
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Cell ***, expire date 2017-12-02.
We have contacted the Warehouse they confirmed that they received stock in this week for the J5 Pro. They have 2 colours black and gold.
We have sent the request to the store Regional managers for the store to order this devices to be send to the stores.
Please visit the store to order the device for you.
Kind Regards,
Alice van der Merwe
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.