Utterly disappointment and disgruntled customer. Very poor and unpleasant service

Utterly disappointed at MTN Home Data. I got a ZTE router from MTN Vaal Mall on Monday 15 April 2024. I was told that the router would self connect after entering the password and logging in. But that was not the case. Next day I returned to the store and was told that they had to set the APN and it should start working in 24 hours. That too passed. I went back again, this time we were advised to do a sim swap in store for R150, on top of the R412 we had initially paid upfront. So I did the sim swap, that is another 24 hour wait. Yet still no connectivity. I then resorted to calling MTN network connectivity call center on ***. They told me the matter was escalated and the router would be working in 2-24 hours. Yet here I am, no connectivity still. I am very disappointed at the service have received and would not recommend MTN to any one.