JF
Jacqui F

1 reviews | Active since Dec 2015

24 Feb 2016, 14:40

Utterley Disgusted in MTN Service/promisses

Nompumelelo, MTN <br> <br> Please note that to date no one has reverted back to me after complaining for two years and your email confirming that someone will revert back to me. Instead I have been escalated to Legal.<br> <br> Your Service for such a big corporation is an utter disgrace. I wounder if your CEO Mteto Nyati is aware of the lack of service being provided!<br> <br> Surely MTN can do better, what a disgrace indeed!!!<br> <br> Nompumelelo<br> REQ:***

0
Replies (1)
MTN South Africa
MTN South Africa's reply26 Feb 2016, 16:23
Official
Hello MRS Ford ,

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Kindly provide us with an alternative contact number were our legal department can get hold of you as the number you have provided on the post is suspended.

Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.

Regards
Mpumi
REQ:***