Utter incompetence

For the past two months I have been trying to close my MTN account as I have emigrated to Australia. The trail of utter incompetence starts with MTNs call centres in general which are completely inaccessible despite trying on numerous occasions spread over weeks even while holding for up to thirty minutes. A clear complete inability to manage call centre operations.<br> <br> Now let's move onto the next level of incompetence. For well over a month and a half I have been in contact with MTNs Jay Govender who seems to be in some escalated complaints office. Not only is he completely incapable of closing an account and providing a final billing and he also does not honour his promises and yet for reasons known only to MTN works with escalated complaints.<br> <br> Guess what I check my phone today and yep you guessed it th account is still not closed. MTN you are pathetic sort it out. Try phoning me on my Australian phone number to resolve and do yourself a favour by reviewing the previous promises on your recorded lines.