KR
Kaylin R
1 reviews | Active since Feb 2019
01 Mar 2019, 17:24
Utter Bull **** Sevice
I am still waiting for a call from mtn who have obviously seen the mistake they have made and still have not contacted me.i have gone on to their website to try and get a number for assistance however the only way to get a hold of them is od you have an existing contract number with them their live chat is useless they just do not care about clients at all i am utterly disgusted by the service i have received infact you can even call it service that is how bad it is
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Replies (1)MTN South Africa's replyOfficial
04 Mar 2019, 08:01Good day Kaylin
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result of the breakdown in the service delivery in one of our touch points.
We will investigate the matter and provide feedback as soon as possible.
Warm regards, Jessica John Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result of the breakdown in the service delivery in one of our touch points.
We will investigate the matter and provide feedback as soon as possible.
Warm regards, Jessica John Complaints Management Team
Best regards,
MTN South Africa's reply04 Mar 2019, 08:01
Official
Good day Kaylin
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result of the breakdown in the service delivery in one of our touch points.
We will investigate the matter and provide feedback as soon as possible.
Warm regards, Jessica John Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result of the breakdown in the service delivery in one of our touch points.
We will investigate the matter and provide feedback as soon as possible.
Warm regards, Jessica John Complaints Management Team
Best regards,
