USSD GIVES INCORRECT AIRTIME & DATA USAGE & ERRONEOUS INSUFFICIENT AIRTIME MESSAGES

I have been experiencing constant and ongoing issues with my pre-paid MTN data and airtime for several weeks now and it is so bad, it is usually a daily occurrence.

The typical scenario is that I recharge my phone with airtime and data, let say R60 & 100MB. At the end of the day, I might have R57 and 98MB left on the phone. Then the next day when I try make a call first thing in the morning, I get the insufficient airtime message. When I dial *141#, the message reads R0 airtime, R0 data, which I know to be untrue. Then when I take out the battery and reboot the phone, magically! the USSD message reads R57 and 98MB again and the insufficient airtime message has gone!

This happens almost daily and is so frustrating.

In the beginning, I did not know that the battery removal clears this MTN glitch and spent many a time in a flat panic, running around trying to buy airtime, when I had urgent calls to make and was erroneously told by the MTN message service that I had insufficient airtime or a R0 balance, when I had in fact recharged a day or 2 previously and in actuality had loads of airtime.

Come on now, MTN, this is getting ridiculous! I see from other complaints that I am not alone with this issue. MTN, please DO NOT tell me to close other applications (they are already closed!) and advise that you will ask your Pre-Paid department to investigate.

Don't be lame, give me a REAL answer that advises HOW and WHEN you are fixing this excruciatingly frustrating MTN issue!

I have attached screenshots of a typical before and after battery removal USSD code message,