1 reviews | Active since Jul 2016
Usless Bunch at FTTH
<p>I just moved into my new home. I wanted to set up MTN Fibere becasue sadly they are the only ones in the street. They have conspired at every turn to get me to not take up their service. From impossible registration to not accepting payment on my card. They even sent to me their customer centre in Morningside who not only did not know what MTN Fibre was they had no clue they even offered it. Wasted my time and its still ongoing</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the relevant management division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the relevant management division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,