DH
David H
1 reviews | Active since Dec 2016
29 Nov 2018, 08:53
Using Data out of bundle rates
MTN keeps sending me messages saying I'm using data out of bundle rates I topped up 1gb and by the afternoon I get the message. I wonder how many people keep buying data because of these messages. What a ****.
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MTN South Africa's replyOfficial
04 Dec 2018, 11:54Good day David,
Thank you for your post.
We apologise for the delay in response. We apologise for any inconvenience caused.
Should this happen again, kindly dial 135 from your MTN number so our call center can assist and investigate.
Warm regards
Mazwi Zuma
Complaints Analyst
Thank you for your post.
We apologise for the delay in response. We apologise for any inconvenience caused.
Should this happen again, kindly dial 135 from your MTN number so our call center can assist and investigate.
Warm regards
Mazwi Zuma
Complaints Analyst
Best regards,
MTN South Africa's reply04 Dec 2018, 11:54
Official
Good day David,
Thank you for your post.
We apologise for the delay in response. We apologise for any inconvenience caused.
Should this happen again, kindly dial 135 from your MTN number so our call center can assist and investigate.
Warm regards
Mazwi Zuma
Complaints Analyst
Thank you for your post.
We apologise for the delay in response. We apologise for any inconvenience caused.
Should this happen again, kindly dial 135 from your MTN number so our call center can assist and investigate.
Warm regards
Mazwi Zuma
Complaints Analyst
Best regards,