GG
Gothic G
1 reviews | Active since Apr 2010
30 Jan 2016, 02:46
Useless ********* Provider
Catch a wake up MTN - You billed for a line that was cancelled 3 years ago. After a whole year of dealing with idiots that get confused with words on an email (lawyers contradicting each other in an email that is a single thread - your lawyers do not read each others responses) the account that I was \I was assured was sorted\" still has me black-listed and your retarded credit collector VVM Debt Collectors is bombarding me with daily emails and 50 missed calls - *** is wrong with you people? Please sort your S**T OUT"
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MTN South Africa's replyOfficial
01 Feb 2016, 19:35Hello GothicG,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have escalated the matter to the legal department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have escalated the matter to the legal department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply01 Feb 2016, 19:35
Official
Hello GothicG,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have escalated the matter to the legal department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have escalated the matter to the legal department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,