LM
Lerato M
1 reviews | Active since Dec 2014
09 Nov 2016, 20:14
Useless Support Staff
<p>i was told that i could activate my contract sim card via the telephone. After more than 5 calls i was not able to activate the sim card. The support staff were less than useless, ive been informed that i must go mtn shop. This is not what was communicated with me the reason i app**** online and had the phone delivered was the convinience</p>
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MTN South Africa's replyOfficial
10 Nov 2016, 20:35Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the contract has been activated, kindly test the new MTN SIM card.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply10 Nov 2016, 20:35
Official
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the contract has been activated, kindly test the new MTN SIM card.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,