PS
Peter S

1 reviews | Active since Feb 2012

07 Apr 2018, 11:39

Useless support of MTN

What a useless ineffective help line they have. The idiots end with "contact your service provider" and then hang up and they ARE the service provider.

Phone renewed on Tuesday 3 April and told it takes UP TO 48 hours to be switched on. It is now 88 hours and still not on.

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Replies (1)
PS
Peter S's update14 Apr 2018, 17:22
Reviewer Update
The help line should put you through to a consultant if your service has been suspended, ESPECIALLY like mine was, in error. I had to take a SECOND trip to your offices and it still took another 2 days to fix up. This is a perfect way to drive your customers to the opposition.