1 reviews | Active since Feb 2011
USELESS STAFF! USELESS SERVICE! USELESS EVERYTHING
SO STILL NOTHING!!! <br> <br> THE LIMITS OF HOW USELESS YOUR COMPANY IS IN ENDLESS! CAN SOMEONE PLEASE EMAIL ME OR SMOKE SIGNAL ME OR TEXT ME OR WHATEVER THE HELL IT TAKES FOR YOUR NETWORK TO CONTACT ME AS TO WHEN MY CONTRACT EXPIRES BECAUSE I GIVE UP! I GIVE UP! I GIVE UPPPPPP! I WANT NOTHING TO DO WITH A COMPANY WHO MAKES THEIR CUSTOMERS FEEL LIKE THEY ARE BEING DONE A FAVOUR!!!! <br> <br> LET ME KNOW I WANT TO GET RID OF THIS MISERY AS SOON AS POSSIBLE IM PAYING YOU EVERYMONTH AND NOT 1 ***** IN YOUR COMPANY CAN TELL ME WHY THERE IS NO RECORD OF MY CONTRACT!!!<br> <br> USELESS USELESS USELESS!!! ***********!!! AND WHEN IM DONE HERE IM RIGHTING A REPORT TO THE OMBUDSMAN AS WELL AS THE CONSUMER RIGHTS AS THIS IS THE PITS! ALMOST 3 MONTHS AND NO1! NOT 1 PERSON PHONED ME WITH AN UPDATE!!! <br> <br> PATHETIC!
We are truly sorry for any inconvenience caused. It was not our intention to have dissatisfied you in any way.
We confirmed with our Legal Department that the arrears was paid in full but the lines were disconnected. Both lines were still in contract at the time the deactivation was done.
Right now the arrears has been paid in full, however our Legal Department confirms that if you want the lines to be reactivated, you will need to pay an early termination fee of R3798.00 and the lines will then be active on prepaid.
The account is currently in credit with an amount of R370.00. We have requested the credit to be allocated to your FNB banking account.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
We are truly sorry for any inconvenience caused. It was not our intention to have dissatisfied you in any way.
We confirmed with our Legal Department that the arrears was paid in full but the lines were disconnected. Both lines were still in contract at the time the deactivation was done.
Right now the arrears has been paid in full, however our Legal Department confirms that if you want the lines to be reactivated, you will need to pay an early termination fee of R3798.00 and the lines will then be active on prepaid.
The account is currently in credit with an amount of R370.00. We have requested the credit to be allocated to your FNB banking account.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,