USELESS STAFF & SERVICE ALL ROUND

Good Day,<br> <br> I have submitted my insurance claim on the 17 May 2015 with regards to my LG G3 where I have up to today not have received a response. I am paying for that phone and I cannot use it at all - so I am paying for a service that I am not using. I am on your case now for over 3 months. <br> <br> Then, you over charge me - not by little by THOUSANDS and that on June, July and now August invoices, I have sent you numerous e-mails regarding that as well, however once again you ignore your customers - and have the audacity to cut me off without ANY response on my mails / phone calls / complaints etc, which by the way is going on now for 4 months and today is the 5th month. <br> <br> Even today, 18 August 2015 - I have sent you two follow up e-mails and even stipulated that I want someone to respond before 12:00 - you just could not give a flying ******.<br> <br> So, here are my reference numbers AGAIN for the 100ths time - *** # *** AND # ***7. <br> <br> I WILL move all my accounts to another service provider who cherishes its customers and thrives on giving them good service AND who most importantly KNOWS that happy customers make a happy and propserious business.<br>