1 reviews | Active since Sept 2015
Useless servise
<p class="p1">I wish I could pay up my three contracts and go elsewhere!!! Last week I enquired about blacklisting my ****** phone- MISSION IMPOSSIBLE!!! This is utter ******** as I am a client with multiple accounts. Megan Moses can just as well work at PnP as she can barely word anything in english and she does not give a **** about customer service.</p> <p class="p2"> </p> <p class="p2"> </p> <p> </p> <p class="p1"><span class="s1">I mailed her my IMEI number to blacklist my phone as I need an ICT no to claim from my insurance, and I currently need to use an old broken phone. She rep**** to my email with- “what sim card was in this phone last”, please explain to me in english what that means????!!!!!???! I responded immediately that it was a nano sim with the number. Its been 3 days…..</span></p>
Good Day gerkinbi,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that we have tried calling you without any luck. Kindly be advised that we have emailed to you a blacklisting request form to fill in and return back to us, so that we may be able to assist further with the request.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Good Day gerkinbi,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that we have tried calling you without any luck. Kindly be advised that we have emailed to you a blacklisting request form to fill in and return back to us, so that we may be able to assist further with the request.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***