AC
Andre C
1 reviews | Active since Aug 2013
11 Mar 2015, 14:02
useless service. ******. slow. unfriendly
I have never seen such useless service as I have at this place. Certain race groups get preference. Service is horribly slow.
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Replies (1)
MTN South Africa's replyOfficial
17 Mar 2015, 14:56Hello Andre Cilliers,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
This has been escalated to the regional office to be dealt with internally according to our policies and procedures.
Thank you
Wenzile Masina
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
This has been escalated to the regional office to be dealt with internally according to our policies and procedures.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply17 Mar 2015, 14:56
Official
Hello Andre Cilliers,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
This has been escalated to the regional office to be dealt with internally according to our policies and procedures.
Thank you
Wenzile Masina
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
This has been escalated to the regional office to be dealt with internally according to our policies and procedures.
Thank you
Wenzile Masina
REQ:***